Question:
My pool water is cloudy and I can't clear it up. What could be causing this?

Answer:
It's do to chemical inbalance or filltration issue.

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Question:
Should I use a water clarifier in my pool?

Answer:
Yes. A clarifier is designed as an aid to the efficient operation of the filter by coagulating most materials, which cause cloudy and hazy water, into larger particles that are removed by the filter. Because the presence of these materials increases the disinfectant demand, the use of a water clarifier decreases pool maintenance costs.




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Question:
Why is filtration important to the quality of swimming pool water?

Answer:
Filtration is the mechanical system for removing visible matter from the water. The filter medium is designed to remove hair, dirt, minute skin flakes, metal or calcium precipitates and other visible debris that would otherwise cause the water to be hazy and cloudy.




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Question:
How do I know when it's time to clean my pool filter?

Answer:
Normal, periodic rinsing or backwashing will remove most of the dirt from a basically clean filter. However, over a period of time, grease, oils and scale can attack and build up on the elements. When this occurs, you will see build up on the removable elements, short filter runs, reduced circulation and water that does not want to clear up.


Question:
I added algaecide to my pool, but the algae didn't go away. What did I do wrong?

Answer:
First, you must add the algaecide according to the directions. If you don't add the correct dosage amount, it won't kill any of the algae. However, be aware that using the entire bottle of algaecide is also ineffective. Not only will you spend additional money, large doses can also lead to staining and foaming in your pool.

In addition to properly dosing your water, it is also recommended that the algaecide be added in the morning on a bright sunny day for best results. Algae are plants and grow in the presence of sunlight. Adding algaecide during algae's best growth time will increase intake of the algaecide and make it more effective. If black algae is present, brushing the algae at least once daily will also help expedite algae removal. Brushing the dead cells away makes the living algae more vulnerable to the algaecide.


Question:
Why do I need to shock my pool?

Answer:
Pool water composition always includes some undesirable elements that actually contaminate the water and reduce the efficiency of the disinfectant or sanitizer. Material such as hair spray, suntan oil, cosmetics, perspiration and other organic material react to combine with the chlorine in the water to form "combined chlorine".

Once "combined chlorine" forms, it acts as a very poor disinfectant, contributing to eye and skin irritations and the forming of unpleasant chlorine odor. Pools with this problem are often inaccurately accused of having too much chlorine.

Routine shock treatment is necessary to destroy combined chlorine compounds and restore the chlorine sanitizer to "free chlorine" efficiency. A pool can be shock treated by adding large doses of chlorine, commonly referred to as superchlorination, or by adding a non-chlorine shock such as GLB OXY-BRITE or Applied Biochemists SHOCKTRINE.




Question:
My pool has a very strong chlorine odor. Is there too much chlorine in my pool?

Answer:
No, you don't have enough "free chlorine" in your pool. Most pools contain both good chlorine and bad chlorine. The good chlorine is called free chlorine and is capable of killing germs. Bad chlorine, on the other hand, is called "combined chlorine" and is a poor germ killer.

Too much combined chlorine in your pool causes the strong chlorine odor. When the combined chlorine level reaches 0.2 ppm or more, it is time to shock your water. Shocking will eliminate the odor.




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Question:
When I shock my pool, should I use chlorine or non-chlorine shock?

Answer:
Both treatments accomplish the goal of destroying and removing bather waste and preventing the formation of combined chlorine.

Superchlorination, the addition of large amounts of chlorine, has some drawbacks. Because it requires large amounts of chlorine, it can damage liners and swimsuits and upset water balance. Additionally, it is difficult to determine proper dosage amounts and it requires swimmers to wait until the level of chlorine drops, often a day or more, until they can swim.

Non-chlorine shock, on the other hand, does not require excessive chlorine use and allows swimming almost immediately after application, does not harm liners, has easily determined dosage rates and does not upset water balance.




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Question:
Do I need to add a sanitizer regularly?

Answer:
Yes, an E.P.A. registered sanitizer should be added and maintained at proper levels at all times. Non-chlorine shock treatments contain no chlorine, therefore you must make regular additions of sanitizer to ensure that you are disinfecting the water.


Question:
Following chemical treatment, how long do I have to wait before I use my pool?

Answer:
With the exception of superchlorinating (which requires waiting until the chlorine level drops to recommended levels), you can generally use your pool when the chemical is dispersed throughout the pool. Fifteen minutes to one hour is a good rule of thumb.




            Pool Care FAQ

Below are frequently asked questions. If you have any other questions regarding your pool, our services or products, please contact us.